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Getting started

Next Steps

1. Free consultation:

The first step in working with us is to schedule a free consultation with our team. During this consultation, we will discuss your project goals, requirements, and expectations. We will also answer any questions you may have about our development process and services.

2. Understanding your requirements:

Once we understand your project goals and requirements, our team will work with you to create a detailed project plan that outlines the scope of the project, timelines, and milestones. We will ensure that we have a clear understanding of your requirements before proceeding to the next step.

  • The initial consultation with one of our experienced consultants provides us with your needs and goals
  • Gathering information about your business, target audience, and project requirements
  • Conducting a thorough analysis of your existing systems (if applicable) and identifying any potential challenges or limitations
  • Defining project scope, timelines, and milestones
  • Collaborating with your team to establish clear and measurable project objectives
  • Creating a detailed requirements document outlining all project specifications and deliverables

2. Cost-effective and clear proposal:

Based on the scope of the project, we will provide a detailed quote that outlines the costs involved in the development process. Our quote is cost-effective and transparent, with no hidden costs or surprises. We will work with you to ensure that the quote fits within your budget.

3. Commencement of development process:

Once the proposal is accepted, our team will begin the development process. We follow an Agile development methodology that allows for flexibility and adaptability during the project.

Our team will keep you updated on the progress of the project and incorporate any change requests that you have. We will also ensure that the applications and backend are built with security in mind, can handle high loads, and are available to users at all times.

Our team will conduct thorough testing and User Acceptance Testing (UAT) to ensure that the software meets your requirements and is ready for deployment. We will also provide user manuals and clear documentation to help you use the software effectively.

4. Delivery of your project

Finally, we will work with you to publish or release the software with no fuss, and we will be available to provide proactive support for any issues that may arise.

We pride ourselves on our service level agreement and building to your specs. Our team can handle projects that are complex and require R&D, as well as those that are meant for industrial usage. We ensure that all data is secure and that we handle projects that require scalability.

We believe that excellent UI/UX and clear documentation are vital, and we will work closely with your team to ensure that the software meets your design and user experience preferences. We will also handle third-party integrations and any compliance requirements necessary for your project.

We will keep you updated throughout the development process and ensure that we deliver a high-quality product on time and within budget.

In summary, our team is committed to ensuring that your custom software development project is a success from start to finish, and we look forward to working with you.

What you can expect from us

At WNPL, we strive to provide exceptional service and ensure that our clients are satisfied with the end result. When you partner with us for your mobile app or custom software application development needs, you can expect the following:

Professionalism and Expertise:

Our team of developers are experts in their respective fields and are committed to providing you with a high-quality product that meets your needs. We follow industry best practices and use the latest technologies to ensure that your application is robust, scalable, and user-friendly.

Clear Communication:

Communication is key to any successful partnership, and we ensure that you are kept in the loop throughout the entire development process. We provide regular updates on the progress of your project, and we are always available to answer any questions or concerns you may have.

Transparent Pricing:

We believe in transparent pricing, and we provide you with a detailed quote that covers all aspects of the project, including development, testing, support, and maintenance. There are no hidden fees, and we work with you to ensure that the project stays within budget.

Timely Delivery:

We understand the importance of timely delivery and we work diligently to ensure that your project is delivered on time, every time. We adhere to a well-defined project timeline, and we keep you updated on any delays or changes that may occur.

Quality Assurance:

We follow a rigorous quality assurance process to ensure that your application is free of bugs and meets all the requirements outlined in the project scope. We conduct thorough testing at every stage of development to ensure that your application is reliable and performs optimally.

Post-Deployment Support:

Our commitment to your project doesn't end with the deployment of the application. We offer ongoing support and maintenance to ensure that your application continues to function as expected and remains up-to-date with the latest technologies. We are always available to address any issues or concerns you may have.

Fully Understanding Your Requirements and Needs:

At WNPL, we understand that each project is unique, and we take the time to fully understand your requirements and needs. We'll ask detailed questions about your business processes and goals, as well as your target audience and any technical specifications you have. Our team of experienced analysts will work with you to create a comprehensive project brief that outlines the project's scope, goals, and timelines. This helps ensure that we are aligned with your vision and can deliver a solution that meets your specific needs.

Incorporating All Your Change Requests:

We believe that effective communication is the key to any successful project. We encourage our clients to provide feedback and change requests throughout the development process. Our team will work closely with you to ensure that your needs are met, and we'll incorporate your feedback into the development process as needed. Our goal is to create a solution that not only meets your needs but exceeds your expectations.

Working with Your Team:

At WNPL, we understand the importance of teamwork. We know that our success is dependent on our ability to work collaboratively with our clients' teams. That's why we'll assign a dedicated project manager to work with you throughout the development process. Your project manager will be your primary point of contact and will keep you updated on the project's progress. They'll also work closely with your team to ensure that we are meeting your needs and that any issues are addressed in a timely manner. Our goal is to create a seamless development experience that meets your needs and exceeds your expectations.

Dedicated consultant:

At WNPL, we believe that each client is unique and requires personalized attention to understand their specific needs. That's why we assign a dedicated consultant to each project. Your consultant will work with you to fully understand your requirements, answer your questions, and keep you informed throughout the project's lifecycle. They will serve as your main point of contact, ensuring that your project is progressing as expected and meeting all of your expectations.

Protecting your Intellectual property:

WNPL understands the importance of protecting your intellectual property. We have well-defined processes in place to ensure that your project remains confidential and secure. Before any project begins, we sign a Non-Disclosure Agreement (NDA) to protect your intellectual property rights. Our team members are also bound by strict confidentiality agreements to safeguard your information. All the code, designs, and other deliverables produced by our team are your property, and we transfer all ownership rights to you once the project is complete.

Proactive Support:

At WNPL, we are committed to providing proactive support to our clients. We understand that timely and efficient support is crucial to the success of any project. That's why we provide a comprehensive range of support services to ensure that our clients can rely on our products long after they have been delivered. Our support team is always available to answer your questions, troubleshoot technical issues, and ensure that your project is running smoothly. We also provide proactive monitoring and maintenance to prevent potential issues before they arise.

Handle projects that require R&D:

At WNPL, we love to take on challenging and innovative projects that require research and development. Our team of experienced developers and engineers are well-equipped to take on projects that require cutting-edge technologies, creative solutions and innovation. We thrive on developing software that can transform industries and make a difference in people's lives.

Data Security:

At WNPL, we understand that data security is paramount in today's world. We take great care to ensure that your data is secure throughout the development process, from the initial consultation to deployment and ongoing support. We have rigorous security protocols in place to protect your data from unauthorized access, theft, or loss. We also use industry-standard encryption and backup techniques to safeguard your data.

Handle projects that are complex:

We are well-versed in handling complex software development projects, including large-scale enterprise solutions and software systems that require integration with existing applications. Our team of experts has the skills and expertise to manage complex software development projects, ensuring that they are completed on time, within budget and to your exact specifications. We pride ourselves on delivering high-quality solutions that meet your business needs and help you achieve your goals.

Applications and backend built with security in mind:

At WNPL, we prioritize the security of the software we develop. We understand that security threats are a major concern for our clients and their customers. That's why we make sure to build applications and backends with security in mind. Our team of experts follows industry-standard practices for secure development and deployment. We also perform thorough security testing and vulnerability assessments before delivering the software to our clients.

Handling high loads:

Our team is experienced in building applications that can handle high loads. We understand that your application may need to handle a large number of users or processes simultaneously. Our experts design the software architecture in such a way that it can handle the expected load and more. We also use advanced load testing tools and techniques to simulate the expected loads and ensure the software performs optimally.

Availability:

We know that your software needs to be available to users 24/7, without any downtime. Our team designs and deploys software with high availability in mind. We use advanced cloud hosting platforms and technologies to ensure that your software is always available and accessible to your users. We also implement disaster recovery and failover mechanisms to ensure that even if a component of the system fails, the software can still be accessed without any interruptions.

Scalability:

At WNPL, we design and develop applications with scalability in mind. We understand that applications can face spikes in traffic and user growth, and we build them to handle these challenges. Our team employs industry best practices and technology to ensure that your application can grow with your business.

Excellent UI/UX:

User experience is crucial to the success of any application. Our team of designers creates modern, intuitive interfaces that are easy to use and aesthetically pleasing. We also ensure that the user interface is consistent across all devices and platforms, giving your users a seamless experience.

Clear and complete Documentation:

We understand that clear and complete documentation is essential to the success of any project. We provide comprehensive documentation that covers all aspects of the development process, including project requirements, project plan, design specifications, source code documentation, test plans, user manuals, and maintenance manuals. Our documentation ensures that your team can easily understand and maintain the project, even if changes are made in the future.

User manual:

After the successful development and testing of the software application, we provide a user manual that describes how to use the application. The user manual contains step-by-step instructions, including screenshots, on how to use the features and functionalities of the application. This document is an important resource for your team and can help reduce support requests.

User training:

We also provide user training to ensure that your team is familiar with the application and can use it effectively. We offer both on-site and remote training options, depending on your needs. Our training is customized to your application and your team's needs, ensuring that everyone is equipped to use the application.

No fuss releases/publishing:

We understand that releasing and publishing the application can be a stressful process, which is why we aim to make it as hassle-free as possible. We take care of the entire process, from uploading the application to the app store or website to ensuring that it is available for download. We also handle any issues that arise during the publishing process, ensuring that the application is released on schedule without any complications.

Service Level Agreement:

At WNPL, we are committed to delivering high-quality software development services to our clients. To ensure that we provide the best possible service, we offer a Service Level Agreement (SLA) for our clients. Our SLA specifies the level of service you can expect from us and outlines the measures we take to ensure your project is completed on time and to your satisfaction. Our SLA also includes details about the support we provide after the project is completed.

All work quoted upfront:

At WNPL, we believe in transparency and honesty in our business practices. That's why we provide all our clients with a detailed quote upfront for all the work we will be doing on their project. Our quote covers the entire project, including the work to be done, the cost, the support we will provide, and any other deliverables needed for the project. This ensures that there are no hidden fees or surprises during the project, and you can be assured of our commitment to providing high-quality work.

Building to the specs:

At WNPL, we pride ourselves on building custom software solutions that meet the exact specifications of our clients. We work closely with our clients to understand their needs and requirements and then build software solutions that meet those specifications. Our team of experienced software developers uses the latest technologies and best practices to ensure that your project is built to the highest standards of quality and functionality. We test all our software solutions rigorously to ensure they are bug-free and function as expected.

What we expect from you

At WNPL, we strive to build successful partnerships with our clients, and your involvement and cooperation throughout the software development process is essential to achieve that. To ensure a smooth and efficient collaboration, we expect the following from you:

Clear communication:

It's important to have open and clear communication channels between your team and ours. We expect you to provide us with clear specifications, requirements, and any changes that you would like to be made in a timely manner. We encourage you to ask us any questions you may have regarding the development process, and we will do the same.

Active participation:

As a client, we expect you to be actively involved in the software development process. This means providing us with regular feedback, testing the software and promptly responding to any requests or queries we may have.

Respect for deadlines:

Timelines are critical in software development, and we expect you to respect the deadlines agreed upon in the project plan. Any changes to the timeline should be communicated to us in a timely manner to avoid any unnecessary delays.

Accessibility:

We need to work closely with your team to develop the software, so we expect you to be accessible to us during the project. This includes being available for meetings and responding to emails or phone calls in a timely manner.

Is the software for public distribution or private use

We need to know if the software that you want us to develop is meant for public distribution or if it will be used internally in your organization. If it is meant for public distribution, we will need to take additional measures to ensure that the software is scalable, secure, and can handle high loads. If the software is meant for internal use, we can prioritize certain features and functionalities, like access control and data security, that would be particularly relevant for your organization.

Which platforms you are targeting

It is important for us to know which platforms you are targeting for your software, whether it is a mobile application, desktop application or a web application. This will help us determine which technologies and programming languages would be most suitable for the project. It will also help us to determine the feasibility of developing your software for the different platforms and to make sure that your software is responsive and looks great on all devices.

Security requirements

We take the security of your software very seriously. It is important that you let us know about any specific security requirements that your software may have. This may include access control, data encryption, and secure communications. We will work closely with you to understand your security needs and to develop a software that is secure and reliable. We will also make sure that your software is built with security in mind, so that it is resistant to common types of attacks and exploits.

Users targeted

It is important for us to understand your target audience for the application. Who are the users and what is their demographic? What are their goals and what tasks do they want to accomplish? By understanding the end user, we can develop an application that caters to their needs and preferences.

Third party integrations

Do you require integration with any third-party services or systems? This could be for payment processing, customer relationship management, or other business needs. By understanding the necessary integrations, we can ensure that the application is designed to work seamlessly with those systems.

Industrial usage requirements

If the application is intended for industrial usage, we need to understand the specific requirements for the industry. This could include regulations, standards, or compliance requirements that must be met. By understanding these requirements upfront, we can ensure that the application is designed to meet those needs and avoid any issues later on.

Traffic/Load

It's important for us to understand the expected traffic/load on your application in order to design and develop the software to handle it effectively. This information can help us determine the appropriate infrastructure needed to host the application, as well as ensure that the application can handle the expected user base without any performance issues.

Phases of release

Understanding your intended phases of release for the application can help us plan the development process more effectively. It allows us to prioritize the features that are most critical to your initial release and design the software in a way that enables easy updates and scalability for future releases.

Design, User Experience preferences

Your preferences for design and user experience are important to us. We want to ensure that the software we develop not only meets your functional requirements, but also provides an enjoyable and intuitive experience for your users. Providing us with clear design preferences, branding guidelines, and any existing style guides can help us achieve this goal. Additionally, if you have any specific user experience requirements, such as accessibility or multi-language support, we can work with you to integrate these features into the application.

Backend hosting

We would like to know where you plan to host the backend of your application. If you do not have a hosting provider, our team can help you choose the best hosting option for your application based on your requirements and budget.

Testing and UAT

It is important to thoroughly test and validate your application before release. We expect you to allocate enough time and resources for testing and User Acceptance Testing (UAT) to ensure the application meets your business needs and user requirements.

User manual & Documentation

Providing a comprehensive user manual and documentation is essential to the successful use and maintenance of your application. We expect you to provide us with clear and complete requirements for documentation, such as user manuals, API documentation, and technical guides. If you do not have a clear idea of what documentation is needed, our team can assist you in creating documentation that meets your needs.

Database requirements

In order to provide you with the best custom software development service, we need to understand your database requirements. This includes the type of data you will be storing, the size of your database, and the expected growth of your database. This information will help us to design a database that meets your current and future needs.

Service Level Agreements required

As part of our custom software development service, we will work with you to define the Service Level Agreements (SLAs) required for your application. This includes defining the expected uptime, response times, and resolution times for any issues that may arise. We understand the importance of meeting SLAs and will work with you to ensure they are met.

Compliance requirements

We take compliance seriously and will work with you to ensure that your custom software development project meets any relevant compliance requirements. This includes ensuring compliance with data protection regulations, such as GDPR, HIPAA, or CCPA, as well as any other relevant industry standards or regulations. We have experience working with a range of compliance requirements and can help you navigate the complexities of compliance.

How we start your project

Initial Consultation

We take a comprehensive approach to starting your project, beginning with a free initial consultation to understand your needs and requirements. During this consultation, we'll work with you to perform a detailed business analysis, assess the project's feasibility, and meet your team. We'll also sign any necessary Non-Disclosure Agreements to protect your project details.

At this stage, we can suggest the potential for filing patents and get in touch with patent attorneys/practitioners. Once we have a clear understanding of your needs and requirements, we'll provide you with a detailed quote that covers the entire project. The quote will outline the work to be done, the cost, the support we'll provide, and any other deliverables necessary for the project.

Next Steps

Once you approve the quote, we'll move on to the next steps. We'll keep you informed at every stage of the architecture, design, and development process. Our team will work with you to finalize the architecture and design before moving on to programming and development. We'll keep you in the loop throughout this entire process, incorporating your suggestions and feedback at every opportunity.

Support

After the project is published, we provide comprehensive support as detailed in the initial quote. This includes ongoing maintenance, updates, and troubleshooting. We pride ourselves on offering outstanding customer support, and we're always available to answer your questions or address any concerns you may have.

Custom AI/ML and Operational Efficiency development for large enterprises and small/medium businesses.
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