1. Discovery and Planning

We use a variety of discovery and planning techniques, including stakeholder interviews, user research, user stories, and wireframing to ensure that we understand your needs and can deliver a software solution that meets your expectations. By focusing on Discovery and Planning, we can ensure that the software solutions we develop are tailored to our clients' needs, built to the highest technical standards, and delivered on time and within budget.

Discovery

Our custom software development process begins with a comprehensive discovery phase, during which we work closely with our clients to understand their business needs, objectives, and challenges and also to gather information about their business, requirements, and goals for the custom software solution

• A thorough analysis of the client's existing systems and processes to identify any inefficiencies or opportunities for improvement
• Consultation with key stakeholders to gain a deep understanding of their requirements and pain points
• Research into the latest technologies and trends in the client's industry to ensure that we develop a solution that is up-to-date and relevant.

Planning

After the discovery phase is complete, we move into the planning phase, during which we develop a detailed roadmap for the software development project.

• Developing a project scope and timeline that outlines the deliverables, milestones, and timelines for the project
• Identifying the resources required for the project, including team members and technologies
• Defining the project budget and identifying any potential risks or challenges
• Developing a communication plan to ensure that all stakeholders are kept informed and involved throughout the project.

2. Design and Development

We use a variety of design and development techniques, including agile development, rapid prototyping, and user testing to ensure that your software solution is designed and developed to meet your unique needs and built to the highest technical standards.

Design

Once the project plan is finalized, we move on to the design phase. During this phase, our team of designers works closely with the client to create a design concept that meets the client's requirements and aligns with their brand identity. We also create wireframes and mock-ups of the software solution to provide a visual representation of the final product.

Development

Once the design is approved, our team of developers begins the development process. We use agile development methodologies to ensure that the software solution is developed in an iterative and incremental manner, with regular feedback and review sessions with the client. Our developers use modern technologies and coding standards to ensure that the software solution is robust, scalable, and maintainable.

Design

Our custom software development process begins with a comprehensive design phase, during which we work closely with our clients to ensure that their needs and requirements are fully understood and addressed.

• Requirement gathering to ensure that we have a clear understanding of the client's business needs and objectives
• User interface design to ensure that the software solution is intuitive and easy to use for the client's staff
• Database design to ensure that the software solution is built on a solid foundation and can scale to meet the client's needs
• Wireframing and prototyping to ensure that the software solution meets the client's expectations and requirements.

Development

After the design phase is complete, we move into the development phase, during which we bring the software solution to life.

• Agile development methodology to ensure that the software solution is built iteratively and in close collaboration with the client
• Full-stack development to ensure that the software solution is built to the highest technical standards and is scalable
• Code review to ensure that the code is of high quality and adheres to best practices
• Continuous integration and deployment to ensure that the software solution is delivered quickly and efficiently.

3. Quality Assurance and Testing

We have a dedicated team of quality assurance and testing experts who ensure that your software solution meets high-quality standards and is thoroughly tested for bugs, errors, and other issues. We use a variety of testing techniques, including unit testing, integration testing, and acceptance testing to ensure that your software solution meets your requirements and is reliable and secure.

Quality Assurance

At WNPL, we believe in delivering custom software solutions that meet the highest quality standards. Our experienced Quality Assurance (QA) team ensures that each software product we develop meets the requirements and specifications set by our clients, is reliable, and performs as expected. Our QA process includes

• Requirements review to ensure completeness, clarity, and consistency
• Test planning to outline test cases, scenarios, and testing approach
• Test execution to verify that the software solution meets requirements and specifications
• Defect management to track and manage any issues found during testing
• Performance testing to ensure optimal performance under different load conditions

Testing

Testing is an essential part of our custom software development process. Our experienced testing team ensures that each software solution we develop meets the requirements and specifications set by our clients. Our testing process includes:

• Test planning to outline test cases, scenarios, and testing approach
• Test execution to verify that the software solution meets requirements and specifications
• Defect management to track and manage any issues found during testing
• Regression testing to ensure that changes or fixes made to the software solution do not negatively impact other areas
• Acceptance testing with the client to ensure that the software solution meets their requirements and is ready for deployment.

4. Deployment and Support

By providing comprehensive Deployment, Maintenance, and Support services, we can ensure that the software solutions we develop remain functional, secure, and reliable for our clients. Our support and maintenance services include bug fixing, feature enhancements, and software updates to ensure that your software solution remains reliable, secure, and up-to-date.

Deployment

Once the software solution is developed, tested, and approved, we deploy it to the client's environment. Our deployment process is designed to minimize disruption to the client's business operations and includes:

• Pre-deployment planning to ensure all necessary infrastructure and resources are in place
• System configuration to ensure compatibility with the client's environment
• Software installation and setup to ensure smooth deployment
• Post-deployment testing to ensure the software solution is functioning as expected in the client's environment
• User training to ensure the client's staff can use the software solution effectively.

Maintenance

After deployment, we provide ongoing maintenance to ensure that the software solution remains functional and up-to-date. Our maintenance services include:

Software updates to ensure that the software solution remains compatible with the latest technology and operating systems

Bug fixes to ensure the software solution remains stable and reliable

Performance monitoring to identify and address any issues that may arise

Security updates to ensure that the software solution remains secure against potential threats.

Support

We understand that technology issues can arise at any time and impact your business operations. That's why we provide ongoing support to ensure that our clients can rely on us when they need it most.

• Technical support to help clients troubleshoot any issues that arise with the software solution
• Help desk services to ensure prompt and effective communication between our team and the client
• Issue tracking and resolution to ensure that any issues are addressed quickly and efficiently
• Proactive support to identify and address potential issues before they impact the client's operations.

5. Important steps of a typical Enterprise project

The following are some typical steps that our team undertakes when developing bespoke/custom software development for an enterprise. Not all steps are applicable for all projects. Also, some projects require additional steps not shown here.

1. Requirements gathering
2. Analysis and feasibility study
3. Project planning
4. Team formation and allocation
5. Project kickoff
6. Architecture and design
7. Database design and development
8. UI/UX design and development
9. Front-end development
10. Back-end development
11. Integration development
12. Testing strategy development
13. Test planning
14. Test case design and development
15. Unit testing
16. Integration testing
17. System testing
18. Performance testing
19. User acceptance testing
20. Bug fixing
21. Quality assurance and control
22. Deployment planning
23. Deployment
24. Configuration management
25. Release management
26. Maintenance planning
27. Maintenance and support
28. Bug fixing and issue resolution
29. Feature upgrades and enhancements
30. Security updates and patches
31. Performance optimization
32. Scalability planning
33. Disaster recovery planning
34. Documentation development
35. User manuals
36. Technical manuals
37. Training materials
38. User training
39. Technical support
40. User support
41. Helpdesk support
42. Service desk support
43. Incident management
44. Change management
45. Problem management
46. Capacity management
47. Availability management
48. Service level management
49. Customer feedback management
50. Continuous improvement
51. Project closure